Privacy policy
At Veshora, your privacy matters. We are committed to protecting your personal information while offering a seamless and curated shopping experience.
This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services (“Services”). Our store is powered by Shopify, which enables us to securely deliver these Services.
By using our Services, you agree to the practices described below.
Information We Collect
To provide a smooth and personalized experience, we may collect:
- Personal Details - Name, email address, phone number, billing and shipping address
- Payment Information - Payment method, transaction details, and confirmations
- Account Information - Login details, preferences, and saved data
- Shopping Activity - Products viewed, cart activity, purchases, returns, or exchanges
- Communication - Messages, feedback, or customer support queries
- Technical Data - Device type, browser, IP address, and website usage behavior
How We Collect Information
We collect your information in the following ways:
- Directly from you when you create an account, place an order, or contact us
- Automatically through cookies and similar technologies when you use our website
- Through partners and service providers who support payments, analytics, and operations
How We Use Your Information
We use your information to:
- Process orders, payments, shipping, returns, and exchanges
- Personalize your shopping experience and product recommendations
- Improve our website, products, and overall performance
- Communicate order updates, offers, and important notifications
- Maintain security, prevent fraud, and protect our platform
- Comply with applicable laws and legal obligations
Sharing of Information
We only share your information when necessary, including with:
- Service providers (payment gateways, logistics, analytics, hosting)
- Shopify and its ecosystem to operate and improve our store
- Marketing and advertising partners to deliver relevant promotions
- Legal authorities when required by law or to protect our rights
All third parties are expected to handle your information securely and responsibly.
Shopify & Data Processing
Our store is hosted on Shopify. This means your information may be processed by Shopify and its partners to support store functionality, improve performance, and enhance your shopping experience.
Shopify may also use aggregated data across its platform to provide better services and personalization.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access or review your personal information
- Request correction or deletion of your data
- Receive a copy of your data (data portability)
- Opt out of marketing communications at any time
You can exercise these rights by contacting us using the details below.
Data Security & Retention
We implement reasonable security measures to protect your personal information. While no system is completely secure, we continuously work to safeguard your data.
We retain your information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals below the applicable legal age.
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for their privacy practices or content. We encourage you to review their policies separately.
International Data Transfers
Your information may be stored or processed outside your country, in accordance with applicable data protection laws.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page.
Contact Us
For any questions, concerns, or requests regarding your privacy:
📧 support.veshora@gmail.com
📍 Telecom Nagar, Gachibowli, Hyderabad, Telangana – 500032, India